Tired of gifting the same DIY card to your loved one?  Check out CMG Gifting Store. Happy for an exclusive gifting range. Choose from

Premium Wall Gallery Frames

Customized Photo Frames

Gifts Collections

Birthday Gifts

Anniversary Gifts

Personalized Resin Gifts

Home Decor

Gifts Under 299rs

 Crate Full Of Love, and plenty more!

A customized gifting store is a place where you can order personalized gifts tailored to the recipient's preferences and needs.

Contact information for customer support, including phone, email, and operating hours.

phone- 91 8884321403

email -Craftsmininggifts@gmail.com

hello@cmgonlinestore.com

If a customized gift arrives damaged or with errors, it's essential to have a clear and customer-friendly policy in place to address such situations. Here's how you can handle this issue:

1. Contact Customer Support:  contact information, such as an email address or

   phone- 91 8884321403

   email -Craftsmininggifts@gmail.com

   hello@cmgonlinestore.com

2. Document the Issue: provide details and, if possible, photographs of the damaged or incorrect item. This documentation will help in assessing the problem.

3. Review and Confirm: the customer's complaint and documentation, review the case to confirm whether there was indeed an error or damage. This step is crucial to ensure the validity of the claim.

4. Resolution Options:

   • Replacement: If the mistake is on our end or the product is damaged during shipping, offer to replace the item with a corrected version at no additional cost to the customer. Ensure that the replacement is expedited if possible.
   • Refund: If a replacement is not feasible or if the customer prefers a refund, provide a full or partial refund depending on the severity of the issue.
   • Store Credit or Discount: Offer store credit or a discount on a future purchase as an alternative to a refund, if the customer is willing.
   • Apology: Regardless of the resolution, offer a sincere apology for any inconvenience caused. Good customer service can turn a negative experience into a positive one.

5. Return Process: If a return is necessary (e.g., for damaged items), Provide a prepaid shipping label or cover the return shipping costs to minimize the inconvenience for the customer.

6. Follow-Up: After resolving the issue, follow up with the customer to ensure they are satisfied with the solution and their overall experience. 

7. Continuous Improvement: 

We accept only Prepaid payments orders via Paytm Payment Gateway.

List the payment options available, such as credit cards, Debit card, All UPI and Internet banking.